Adobe’s CS3 ’spying scandal’
by dosig ~ March 24th, 2008. Filed under: softwares.For those who are using adobe CS3, you need to read this…
Bloggers recently cried foul, warning that Adobe’s CS3 creative applications are “spying” on customers by sending information to Omniture, a major Web analytics company. Now an Adobe blogger counters with details on the tracking program.
The origin of the kerfuffle was Lies, Lies and Adobe Spies posted on Wednesday. A number of other sites ran with it.
Adobe blogger John Nack on Friday responded with some real information. He said that the company tracks things via Omniture in its applications:
•The welcome screens (these things) in some Adobe apps include a Flash SWF file that loads current news, special offers, etc. These requests hit Adobe.com servers and are logged, like regular browser-based traffic, by Omniture.
•Adobe Bridge embeds both the Opera browser and the Flash Player, both of which can be used to load Adobe-hosted content. These requests are also logged.
•Adobe apps can call various online resources (online help, user forums, etc.), and those requests are logged.